General Terms and Conditions

General Conditions.

Only French law is applicable.

General Provisions for Accommodation.

Under no circumstances can the tenant (guest) extend the period of stay except by agreement of the owner.

No modification of these Terms and Conditions can take place without the agreement of the two parts.

Data Protection.

The owner commits himself not to reveal any information given to him by any guest to a third party unless requested to do so by the government and/or the Courts.

General Provisions for all Activities.

Cancellation of Reservation

Any cancellation must be notified (in writing) by registered letter or telegram:

- If more than 90 days notice is given the deposit will be refunded in full within 30 days of receipt of the cancellation letter or telegram.

- If notice of cancellation is given between 61 and 90 days 75% of the deposit will be refunded within 30 days of receipt of the cancellation letter or telegram.

- If notice of cancellation is given between 30 and 60 days 50% of the deposit will be refunded within 30 days of receipt of the cancellation letter or telegram.

- No deposit will be returned if notice of cancellation is given less than 30 days prior to arrival.

We  recommend that all guests take holiday cancellation insurance.

Payment.

We only accept French bank cheques, Euro Travellers cheques and cash. If you wish to pay the full amount with PayPal then there is an additional charge of 3.5%.

The remaining balance must be paid in Euros by either bank transfer or PayPal 7 days prior to your arrival or you can pay in cash on arrival. We are unable to accept credit/debit cards or sterling cheques on arrival (Quillan has around four cashpoint [ATMs] from which you can draw cash).

Modifying Your Reservation.

More Nights.

If you wish to extend your reservation you may do so although we cannot guarantee the extra nights will be available. Any discounts for length of stay will be included. If you are on a guided tour we cannot guarantee taking you to the airport. Any additional cost will be at the guest’s expense.

Less Nights.

If you wish to shorten your stay with us we have the legal right to charge you for the nights you agreed at the time of the payment of your deposit. If you are on a guided tour we cannot guarantee taking you to the airport. Any additional cost will be at the guest’s expense.

The amount we charge is as follows.:

- If more than 90 days notice is given the cost of the room for the nights cancelled will be debited from your reservation in full.

- If notice of cancellation is given between 61 and 90 days 75% of the cost of the room for the nights cancelled will be debited from your reservation.

- If notice of cancellation is given between 30 and 60 days 50% of the cost of the room for the nights cancelled will be debited from your reservation.

- No refund will be given if notice of cancellation is given less than 30 days prior to arrival or during your stay.

However should we have another person reserve the room for the nights you no longer require there will be no charge.

The owner recommends that all guests take holiday cancellation insurance.